Terms and Conditions

 

Product Returns 

We offer a 100% money back guarantee on any Emsibeth, Jalyd, GHD, Dapper Dan Products returned, for any reason within a 30 day period, if the Emsibeth, Jalyd, GHD, Dapper was purchased in Unique Hairdressing Bishop’s Stortford.

Before you return any of your Emsibeth, Jalyd, GHD, Dapper products to us please contact us on 01279652617 or email booking@uniquehairdressing.com

If you are dissatisfied with or have a hair, scalp or skin response to a product, for any reason, you will be refunded the price you paid for the product, upon return of the original item.

In order for us to receive products back undamaged we recommend that you return them in the original packaging. We reserve the right to withhold a refund where inadequate packaging has been used.

 

Cancellation Policy 

There is a 50% cancellation fee if less than 24 hours’ notice is given.

 

Cancellation & refund of treatments booked online

If you book and fully prepay for a treatment online and cancel your treatment giving us 24 hours’ notice we will be happy to reschedule your appointment to another date and time or refund the full amount. If you cancel with less than 24 hours’ notice there will be a 50% refund of the total price paid.

 

Running late to your appointment

As a courtesy to our other clients, if you are more than 15 minutes late for your appointment, we will do our best to accommodate you in your remaining time, for any reason we cannot accommodate you we will not charge you for the missed appointment but are happily to reschedule for another day. If possible contact the salon on 01279652617 to let us know.

 

New Client Walk-in PrePayment policy

Any new walk-in client would be required to leave a holding deposit of 20% of the value of the service you are booked in, which will be deducted at the end of the final bill. If you give us 24 hours’ notice we will be happy to reschedule your appointment to another date and time or refund the full amount.

 

Delivery policy

When purchasing a voucher online, they can be posted or emailed over.

When purchasing a product they will be sent out by Royal Mail.